FREQUENTLY ASKED QUESTIONS (FAQS)

Psychotherapy

Services FAQs

  • Pathwise Psychology offers Telehealth services for clients seeking individual therapy or couples counseling. There will also be opportunities to participate in therapy groups. More information on services and pricing can be found on this page .

    Currently, services are offered for clients in WA State through Self-Pay, Out-of-Network, and Insurance.

    Out-of-State Clients may participate in Self-Pay Services through our certification with PSYPACT. We do not accept insurance for clients outside of WA state at this time. For more information on PSYPACT, see FAQ below specific to this.

    We also provide consultation and supervision services for newer practitioners.

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  • The initial complimentary telephone consult will last between 0-15 minutes. The Provider will ask questions and listen to you in order to get a better sense of what services you are requesting and/or that might be helpful. In discussing your goals and needs, we can share with you what services (if any) might fit your current situation. We will also answer questions about services at Pathwise.

    If the services that you are requesting or need are not provided by Pathwise Psychology, we can offer some referral options for other resources in the community.

  • Our approach involves first developing a contextual understanding of your life experiences, your values/dreams, and barriers you have encountered to feeling self-fulfillment. As such, the initial meeting will involve the provider inquiring about your current needs and goals as well as your life experience and history.

    During the first meeting, your provider may spend time initially listening to your story and what is bringing you in now. After this, the provider will walk you through an assessment of symptoms and life history. In this initial meeting, we are trying to understand you both personally and diagnostically. Learn more about diagnostic assessment in the next FAQ section.

    Meeting with a stranger and sharing your experience of struggle can be very stressful. We aim to approach client meetings with a compassionate heart and the experience to help guide you in the process of personal growth.

  • Psychologists and other mental health providers are trained in the assessment and diagnosis of Mental Health Disorders. The current diagnostic manual is called DSM-5.

    Pathwise Psychology providers seek to understand clients in a manner not limited to MH diagnoses. We will approach your current challenges and life history with a desire to understand you wholly. We do not view you solely through the lens of a MH Diagnosis.

    We use our diagnostic understanding of your symptoms to be able to provide direction in regards to the latest research on therapies that may be useful. If you are diagnosed with a Mental Health Disorder, your provider will inform you of the diagnosis and provide you will psychoeducation on the symptoms and options for therapy.

    Insurance providers require that we make a mental health diagnosis, link this diagnosis to the services we are providing, and list the diagnosis on insurance claim forms.

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  • Pathwise Psychology uses a software service called Sessions Health to facilitate private and confidential therapy teleconference services.

    If after your initial consultation, you would like to set up an intake meeting, you will be provided a link to sign up with Sessions Health.

    Through this software service, you are able to create an account and access appointments and the link for the Telehealth meeting.

    You will need to have a computer, telephone, or other tablet device with a camera that allows voice to participate in Telehealth Services.

  • Telehealth Therapy using Simple Practice is secure as long as you are attending therapy is a place that is private. Dr. Dickinson will be joining the meeting from a professional space that is private and confidential.

  • Please review the following recommendations for assuring your telehealth visit goes smoothly:

    • Log into your Telehealth Appointment in a secure and private area.

    • Make sure that you are sitting up and can be seen in the Camera as if you are sitting across from Dr. Dickinson.

    • DO NOT:

      • Attend Telehealth appointments while operating a vehicle.

      • Attend if under the influence of a non-prescribed substance unless discussed first with your clinician.

      • Attend appointments without proper attire on.

  • Pathwise Psychology PLLC does not provide in-office, face-to-face services at this time.

    If you decide you would prefer to see someone in person rather than by Telehealth, we can offer resources for options where you could seek these services.

Telehealth FAQs

  • We post our service rates in more detail here.

    Private Self-Pay clients and those using out-of-network insurance benefits, will be charged for the full fee at the time of their appointment.

    Clients who are paying for services through their insurance via Headway will be billed for any co-pays and fees through Headway. Please log into to Headway here to check your eligibility and what you will be billed for co-pay.

    We do not offer a sliding scale option at this time. For subsidized services, clients may be eligible for support through the Washington Therapy Fund.

  • Pathwise will see clients who would like to self-pay or those who would like to use insurance.

    If you are participating as a self-pay client, you will be billed through the Sessions Health Electronic Health Record platform. This is the same confidential program that Pathwise Psychology uses for Telehealth services.

    If you would like to use your insurance, Pathwise Psychology Providers are accepting insurance plans that we are credentialed with through Headway. You can create an account with Headway here and enter insurance information which will be checked by them for accuracy and eligibility. Clients who participate in therapy services through Headway are billed by Headway.

    If you would like to use insurance but Pathwise Psychology PLLC providers are not an in-network provider, you are welcome to contact your insurance company and ask if our services can be reimbursed to you through out-of-network benefits. If you choose to participate in services with your out-of-network benefits, you are responsible full payment of services at the time of the appointment through Sessions Health Electronic Health Record Platform. We can then provide you with a superbill to send to your insurance company for reimbursement. Pathwise Psychology PLLC does not guarantee out-of-network reimbursement.

  • Pathwise Psychology adheres to a strict cancellation policy.

    If you need to reschedule or cancel, you must do so at least 24 hours prior to the appointment time or you will be billed a fee of $100.

    If you do not show up to your telehealth appointment within the first 15 minutes of the appointment start time, you will be considered a no-show. You will be billed $100 for the appointment and will not be seen after 15 minutes beyond appointment start time that day. You will need to schedule a new appointment date and time. Providers may not be able to see you that day.

    Late cancellation and no-show fees of $100 are the responsibility of the client and will be billed automatically through Sessions Health or Headway. We do not bill insurance companies for late cancellations or no-shows.

Billing FAQs

Pathwise Psychology

Values and Guidelines

  • Psychologist and other providers have an ethical duty to respect the human dignity and rights of humans.

    Pathwise Psychology PLLC Providers and staff strive to honor individual differences.

    Accommodations as needed are available upon request.

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